Privacy policy
Last Updated
September 16, 2026
This Privacy Policy explains how Smrziso ("we", "us", or "our") handles personal information when you visit https://www.smrziso.com/, place an order, contact our customer support team, or otherwise interact with our website and services.
Who We Are
Smrziso is an independently operated online retail store offering insulated tumblers.
Website
https://www.smrziso.com/
Email
hello@smrziso.com
Phone
+1 940-204-3152
Business Address
900 Holly Anne Ln
Aubrey, TX 76227
United States
Information We Collect
Depending on how you interact with our Site, we may collect personal information that you provide directly to us, such as your name, email address, phone number, billing and shipping address, order details and history, payment confirmation information, customer service communications, and information provided in connection with return or refund requests.
Payment card information is processed by the applicable payment providers. Smrziso does not store complete payment card numbers on its own systems.
When you use our Site, certain information may also be collected automatically, such as your IP address, browser type, device information, operating system, language settings, time zone, referring website or source, pages viewed, products viewed, and other information about your interaction with the Site, where applicable.
How We Use Personal Information
We may use personal information to:
• Process and fulfill orders and provide requested products and services;
• Process payments and help detect, prevent, and address fraud, unauthorized transactions, and other security or risk-related issues;
• Provide customer support and respond to questions, requests, returns, refunds, and other communications;
• Communicate with you about orders, transactions, services, or other matters related to your interactions with us;
• Operate, maintain, and improve our website, products, services, and customer experience;
• Understand website performance and, where applicable, evaluate the effectiveness of marketing or advertising activities;
• Send promotional communications where permitted and where you have provided any required consent or otherwise have a lawful basis to receive them; and
• Comply with applicable laws, regulations, legal obligations, accounting requirements, tax requirements, dispute resolution processes, and legitimate business or security needs.
Service Providers
We may use third-party service providers to help operate our business and Site. Depending on the services actually used, these providers may support functions such as payment processing, shipping and fulfillment, customer support, fraud prevention, website hosting, analytics, or marketing and advertising.
These service providers may process personal information as necessary to provide services to Smrziso and in accordance with their applicable terms and privacy practices.
Analytics and Advertising
Where applicable, we may use analytics, advertising, or similar technologies to understand how visitors interact with our Site, improve website performance, measure marketing effectiveness, or support relevant advertising activities.
Depending on the services enabled on the Site, this information may include information about your device or browser, pages or products viewed, referring sources, interactions with advertisements, conversion-related information, cookies, or similar identifiers.
We do not add specific third-party analytics or advertising services to this Privacy Policy unless those services are actually enabled or used on the Site.
Cookies and Similar Technologies
Our Site may use cookies, pixels, web beacons, tags, or similar technologies where applicable.
These technologies may be used for purposes such as operating essential website functions, maintaining cart and checkout functionality, supporting security, remembering preferences, measuring analytics and performance, or supporting advertising and remarketing activities where applicable.
You may be able to control or limit certain cookies and similar technologies through your browser or device settings. Certain website functions may not operate properly if essential technologies are disabled.
How We Share Personal Information
We may share personal information with service providers and other parties when reasonably necessary to operate our business, provide products and services, process transactions, maintain website functionality, protect against fraud or security threats, or comply with legal obligations.
Depending on the services actually used, these parties may include payment providers, shipping or fulfillment providers, customer support providers, fraud prevention providers, analytics providers, marketing or advertising providers, hosting providers, and professional advisors.
We may also disclose personal information when required to do so by law, legal process, governmental request, or to protect our rights, property, customers, or the security of our Site and services.
Smrziso does not sell personal information for monetary consideration.
Your Privacy Choices and Rights
Depending on applicable law and your location, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information, or requesting restrictions on certain processing activities.
Where applicable, you may also have choices regarding marketing communications or certain targeted advertising activities.
California residents may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act, subject to applicable legal requirements and limitations.
To make a privacy-related request or ask a question about how we handle personal information, please contact us at hello@smrziso.com.
Marketing Communications
If we send promotional communications where permitted, you may unsubscribe from marketing emails by following the unsubscribe instructions included in the applicable communication.
Transactional and service-related communications, such as order confirmations, shipping updates, return or refund communications, and other necessary account or transaction messages, may continue when reasonably necessary to provide requested services.
Privacy Preference Signals
Where supported by the privacy tools and settings used on our Site, we may recognize applicable browser-based privacy preference signals, including Global Privacy Control (GPC).
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain transaction and business records, comply with legal, accounting, tax, or regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and protect our rights.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.
Data Security
We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security of personal information.
International Visitors and Processing
Our Site is intended primarily for customers located within the United States. If you access or use our Site from outside the United States, your personal information may be processed in the United States or other jurisdictions where we or our service providers operate.
Privacy and data protection laws in those jurisdictions may differ from the laws in your location.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us at hello@smrziso.com so that we can review the matter and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. Your continued use of the Site after an updated Privacy Policy is posted means that you acknowledge the updated policy to the extent permitted by applicable law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below.
Brand Name
Smrziso
Website
https://www.smrziso.com/
Email
hello@smrziso.com
Phone
+1 940-204-3152
Business Address
900 Holly Anne Ln
Aubrey, TX 76227
United States
Support Hours
Monday–Friday, 9:00 AM–6:00 PM, local time
Saturday–Sunday: Closed
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